We welcome any query on Who When Where. If you have previously posted it on another forum (including the old WDYTYA forum), please state this in your opening post - this will save people redoing the research which has been done before: they can look at it and possibly go further with it.
Post your queries about your military ancestors, or help fellow researchers find out about theirs.
I agree. They offer a service but do little in return. I understand priority is given to providing records to living servicemen (that's understandable) and the other applications sit in a big pile until someone has the time or interest to tackle a few. Right now I don't know if my applications are in that pile or have gone astray. A simple acknowledgement would be something and an online application would at least offer that.